ZKB Online-Hypothek
Zuerich
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ZKB is one of the few cantonal banks to have thoroughly digitized the mortgage process. On the website, customers see current indicative rates for fixed-rate mortgages and SARON mortgages; binding offers are drawn up once the documents are submitted.
The digital process cuts down on effort for customers who already bank with ZKB, since their identity and account details are already on file. Anyone who needs help can reach an advisor by video or at one of the branches. ZKB's subsidiary frankly covers digital retirement planning for the younger target group on the side.